Know Better Newsletter

You have to know better to do better.
"Know Better" newsletter covers all things Learning & Development and Knowledge Management.

The SMEs and me
Mandee Barnum Mandee Barnum

The SMEs and me

For me, a joy of being a Knowledge Manager is when you get to work with a Subject Matter Expert (SME) and distill their years of research, study, education, experience and brilliance into bite-sized morsels of wisdom that can be easily absorbed by others. It’s like watching a lightbulb go off. It is almost as if their eyes are saying “Eureka! Finally, I can see it all in front of me – and so can everyone else!”

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Knowledge Management in a minute
Mandee Barnum Mandee Barnum

Knowledge Management in a minute

Knowledge management is the process of creating, sharing, and using knowledge in an organization. It can help improve innovation, productivity, and customer satisfaction by enabling employees to access the right information at the right time. When done well, Knowledge Management can foster a culture of learning, collaboration, and empowerment in the organization.

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What You Know More Than Your Employer (And How to Use It to Your Advantage)
Mandee Barnum Mandee Barnum

What You Know More Than Your Employer (And How to Use It to Your Advantage)

Tacit knowledge is the secret superpower that you have as an employee that your employer either doesn’t have or can’t wrangle. It can help you solve problems, innovate solutions, and build relationships better than anyone else. However, it also comes with some challenges that you need to overcome by documenting, validating, and leveraging your tacit knowledge wisely and strategically. So, what are you waiting for? Go ahead and show your boss who’s boss with your tacit knowledge!

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